Effective Date: 1st November 2024

At Siti Jewellery, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or purchase from our website or interact with us directly.

1. Information We Collect
We may collect the following information:
* Personal Information: Name, email address, phone number, and physical address for processing orders.
* Payment Information: Payment details, securely processed through third-party payment gateways (not stored on our servers).
* Technical Information: Information such as IP address, browser type, and activity on our website, collected via cookies.

2. How We Use Your Information
The information we collect is used to:
* Fulfill orders and manage shipping.
* Communicate updates about your orders and provide customer support.
* Send promotional materials (with your consent).
* Improve our services and website functionality.

3. Sharing Your Information
Your information is shared only as necessary to provide our services, including:
* Service Providers: Payment processors, delivery companies, and hosting providers.
* Legal Compliance: If required by law or governmental authorities.
We never sell or trade your personal data with third parties.

4. Data Security
We employ security measures such as encryption and secure servers to protect your data. However, no method of internet transmission is completely secure, and we encourage users to take precautions when sharing sensitive information online.

5. Cookies
Our website uses cookies to enhance user experience and analyze site performance. You may disable cookies in your browser settings, but doing so may impact certain website features.

6. Your Rights
Under Kenya’s Data Protection Act, you have the right to:
* Access and receive a copy of your personal information.
* Request correction of inaccuracies in your personal data.
* Request the deletion of personal data, subject to legal or contractual obligations.
Opt-out of marketing communications by contacting us.
To exercise these rights, please contact us at Maalimmwanasiti@gmail.com or call +254-715-120903.

7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date."

8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:

Email: Maalimmwanasiti@gmail.com
Phone: +254-715-120903