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Our Terms and conditions



 
Effective Date: 1st November 2024

Welcome to Siti Jewellery! By accessing our website or purchasing from us, you agree to comply with the following Terms and Conditions.

1. Orders and Payment
  • All orders must be placed through our website or directly with our team.
  • Payment is processed securely via third-party gateways, and we do not store your payment details.

2. Shipping and Delivery
  • We aim to ship orders promptly. Delivery timelines depend on your location and chosen shipping method.
  • Shipping costs are the responsibility of the customer unless otherwise specified.

3. Returns and Exchanges
  • No-Refund Policy: All sales are final.
  • Exchanges are allowed under specific conditions (refer to our Exchange Policy).
  • Customers are responsible for return and reshipping costs, except for defective or incorrect items.

4. Privacy and Data Protection
  • We value your privacy and handle your personal information according to our [Privacy Policy].
  • By using our site, you consent to the collection and use of your data as outlined.

5. Product Information
  • While we strive for accuracy, product descriptions and images may vary slightly.
  • Personalized or custom-made items are non-exchangeable.

6. Liability
  • Siti Jewellery is not liable for any indirect or consequential damages arising from the use of our products or services.

7. Governing Law
  • These Terms and Conditions are governed by the laws of Kenya.
For inquiries, please contact us at:
Email: Maalimmwanasiti@gmail.com
Phone: +254-715-120903

By purchasing from Siti Jewellery, you acknowledge and agree to these Terms and Conditions.