Effective Date: 1st November 2024
Welcome to Siti Jewellery! By accessing our website or purchasing from us, you agree to comply with the following Terms and Conditions.
1. Orders and Payment
- All orders must be placed through our website or directly with our team.
- Payment is processed securely via third-party gateways, and we do not store your payment details.
2. Shipping and Delivery
- We aim to ship orders promptly. Delivery timelines depend on your location and chosen shipping method.
- Shipping costs are the responsibility of the customer unless otherwise specified.
3. Returns and Exchanges
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No-Refund Policy: All sales are final.
- Exchanges are allowed under specific conditions (refer to our Exchange Policy).
- Customers are responsible for return and reshipping costs, except for defective or incorrect items.
4. Privacy and Data Protection
- We value your privacy and handle your personal information according to our [Privacy Policy].
- By using our site, you consent to the collection and use of your data as outlined.
5. Product Information
- While we strive for accuracy, product descriptions and images may vary slightly.
- Personalized or custom-made items are non-exchangeable.
6. Liability
- Siti Jewellery is not liable for any indirect or consequential damages arising from the use of our products or services.
7. Governing Law
- These Terms and Conditions are governed by the laws of Kenya.
For inquiries, please contact us at:
Email: Maalimmwanasiti@gmail.com
Phone: +254-715-120903
By purchasing from Siti Jewellery, you acknowledge and agree to these Terms and Conditions.